During the summer and winter season we are in the office 7 days a week, from 8:00 AM – 5:00 PM Mountain Time.

Outside of peak seasons our hours are 10:00 AM – 3:00 PM Monday – Friday. 

 

You can always message us at [email protected] and we will get back within 24 hours.

Absolutely! Check out the Plan tab to learn about some of our favorite places to eat and recommendations for what to do in Jackson Hole or Yellowstone.

 

Don’t ever hesitate to reach out with any questions!

Glacier National Park is about 25 miles or a 30-minute drive from Glacier National Airport (FCA). There are shuttles available from the nearby towns of Whitefish, Kalispell and Columbia Falls.

The Book Now, Pay Later option requires a 5% non-refundable deposit at the time of booking. You will see this option during checkout. The remaining balance is automatically processed two weeks before the date of the first tour on your invoice. You will receive an email reminding you of this payment five days beforehand. You must contact us before this date if you need to update your payment method. If your card is declined, your reservation will be canceled.

We require payment at the time of booking and do not accept cash. We accept all credit cards including American Express.

The Book Now, Pay Later option allows you to book your tour, while only paying 5% at the time of booking. You will see this option at the checkout page. Note that the 5% is non-refundable. The remaining balance for your tour is automatically processed two days before the date of the first tour on your invoice. Note that if your card is declined and you do not provide another form of payment your reservation will be canceled.

We require payment at the time of booking and do not accept cash. We accept all credit cards including American Express.

Guides work extremely hard to bring you the best experience possible. If you have a good experience and can appreciate their hard work then tipping is highly encouraged! It is a great way to make their day and invest in the local community.

While wildlife is abundant in this area and you will see a variety during your tour, we do not guarantee large wildlife sightings like moose, elk and bear. Tours that are wildlife specific will provide more wildlife opportunities than tours that are specific to another activity. There is so much to see in this area so keep your eyes peeled at all times to spot them. Book one of our wildlife tours to get a more immersive wildlife experience!

Due to safety regulations, many of our tours are strict on the requirements. There are some exceptions, so please make sure to speak with an agent about the tour you are interested in.

Many of our tours provide food, ranging from light snacks to feasts. These details are mentioned on the individual tour pages. Additionally, many can accommodate dietary restrictions, but make sure to let us know ahead of time!

The tours that offer the chance to visit the Mendenhall ice caves in Juneau are the **Mendenhall Glacier Trek** and the **Mendenhall Glacier Paddle & Trek**. The ice caves form around the face of the glacier (where the glacier feeds into the lake). This is why helicopter glacier tours can't visit ice caves, because you land much higher up on the glacier. Please note that while ice caves are often present and safe to enter, we cannot guarantee their presence or that conditions will permit entry. Entrance to the ice caves depends on conditions on the day of the tour that are impossible to predict in advance. If there are periods of rain or warm weather in the days preceding the tour, the caves can become unstable and/or there can be too much running water to safely navigate through them. The guides will ultimately make the decision on the day of the tour, always keeping safety in mind. The caves are quite dynamic and change even on a daily basis. I can say, though, that even for the days when it's not possible to enter the caves, these tours still offer quite an incredible experience on the glacier with lots of other amazing features to explore such as crevasses, moulins, etc.

Glacier National Park is known for its rugged peaks, glacial blue waters and wildlife like grizzly bears and bighorn sheep. Many people come to drive the iconic Going-to-the-sun Road and view the twenty-odd glaciers still remaining in the park.

Due to safety regulations, some of our tours have strict on the requirements. There are some exceptions, so please make sure to speak with an agent about the tour you are interested in.

Your expert mixologist will hand pick a cocktail for your class, so don't worry! Come with an open palate and ready to try something new. Please contact Glacier Tourbase directly to communicate any allergies.

Based on your selection of either Ways of Whiskey or Huckleberry Heaven your class instructor will select an appropriate cocktail.

Glacier National Park is in the norwthwest corner of Montana. It's southern edges border the Middle Fork of the Flathead River and it reaches north to the Canadian border where it joins with the Waterton Lakes National Park in Canada. It is conveniently located near Glacier International Airport (FCA) and the Flathead Valley.

Consuming alcohol is not required, and adults 18 and older are welcome to attend. Only adults over the age of 21 are allowed to consumer alcohol.

Tastings may vary from tour to tour based on what is currently in production and what is seasonally available. Rest assured it will be hit the spot!

Just like the cocktails themselves the liquor used may change from class to class. Huckleberry elements may include spirts or mixers

Yes! We have worked to organize tours for many groups. Please visit our Contact Us page and send an inquiry that includes your name, phone number, group size and tour(s) you are interested in. We will get back to you within 24 hours to get your group taken care of and booked on some awesome tours.

If the tour you are interested in is not showing availability on our website, please contact us to speak with an agent as we may still be able to accommodate you.

We allow cancellations up until 24 hours before your schedule tour departure time. There are no refunds issued for cancellations inside of 24 hours.

We get it, plans change. Thus you'll get a full refund as long as you cancel in advance of the cancellation window (i.e. 24 hours or the specific window for your tour). If you choose to use our "Book Now, Pay Later" feature and only pay 5% to book your tour rather than the full amount, the 5% is non-refundable.

We allow cancellations up until 24 hours before your schedule tour departure time for most tours. There are no refunds issued for cancellations inside of 24 hours. Some tours have a longer cancellation policy and these willbe cleary noted in the tour description.

Once you have booked your tour and we have received all of the necessary information from you, you will be emailed a confirmation with a voucher attached. The voucher is what you need to print and take with you, or have pulled up on your phone, as it contains your detailed meeting instructions. If you have not received a confirmation email, please make sure that we have received all of the necessary information from you. Many tours require additional sizing information before we can officially confirm the booking. For these tours, submitting payment does not confirm your booking, we need all of the necessary information before we can book your tour. Please log into your account or contact us to finalize these details. If you have submitted the required information and still have not received this confirmation, please contact us.

Yes, this information is provided on the tour page. Additionally, pre-trip information and detailed meeting instructions can be found on the tour voucher attached to your confirmation email.

Our tours operate rain or shine. The weather in Jackson Hole is difficult to predict and changes quickly. Always be prepared for wind or rain, just in case! With that said, safety is our guide’s first priority and if weather conditions are unsafe, the trip will be canceled and we will provide a refund. This typically only happens with severe weather or lightening but can occur for other acts of nature, as well.

When a tour is canceled due to weather, your guide will contact you via cell phone. If they are not able to reach you, they will be at the meeting location to inform you that the tour cannot operate due to weather conditions. Our tour operators notify us within 24 hours of the tour being canceled, at which time we issue the refund. The refund can take 5-10 days to show up on your credit card statement.

Here in Montana we are used to rapidly changing weather. Most tours will continue on in spite of a bit of rain or wind. However, if a tour is cancelled due to extreme weather you will be notified as quickly as possible in advance and provided a full refund.

This depends on the tour. Some tours may include round trip pickup from your hotel, however most will provide you with a meeting location where the tour begins. See the tour details page to see where the Meeting Point is. If you need transportation, please contact us and we can provide recommendations for great services and free shuttles.

Once you have booked your tour and we have received all of the necessary information from you, you will be emailed a confirmation with a voucher attached. The voucher is what you need to print and take with you, or have pulled up on your phone, as it contains your detailed meeting instructions. If you have provided us all your info and still have not received a confirmation email please call or email us.