Company FAQs
What are your hours of operation?
During the summer and winter season we are in the office 7 days a week, from 8:00 AM – 5:00 PM Mountain Time.
Outside of peak seasons our hours are 10:00 AM – 3:00 PM Monday – Friday.
You can always message us at [email protected] and we will get back within 24 hours.
What is the best way to contact you?
The best way to reach us is by emailing at [email protected] or sending an inquiry from our Contact Us tab. We respond to all messages within 24 hours.
Can you recommend local places to eat or things to do in town?
Absolutely! Check out the Plan tab to learn about some of our favorite places to eat and recommendations for what to do in Jackson Hole or Yellowstone.
Don’t ever hesitate to reach out with any questions!
How does Tourbase work? Are you a tour operator?
Tourbase is run by a team of locals that has vetted and partnered with our favorite tour operators. We form unique parternships with the top-rated tours to allow guests to easily book the very best of Jackson Hole & Yellowstone in a convenient way. We don't mark up the tours so you can be assured you get the best prices too.
How far is Glacier National Park from the airport?
Pricing FAQs
What is Book Now/Pay Later?
Can I pay in cash?
Should I tip my guide?
Our drivers and guides work hard and certainly appreciate tips! If you enjoyed your experience it is customary to tip your guide 20%, but this is entirely up to you.